Reserve Customer Service & Business Office
105 RTC Dr. Reserve, LA 70084
Monday – Friday 8:00am – 5:00pm
(985) 536-1111
Get Directions
St. James Customer Service Center
3750 Nicole St.
Paulina, LA 70763
Monday – Friday 8:00am – 5:00pm
(225) 399-1111
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Thibodaux Customer Service Center
171 Leighton Rd.
Thibodaux, LA 70301
Monday – Friday 8:00am – 5:00pm
(985) 387-1111
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LaPlace Customer Service Center
129 Belle Terre Blvd
LaPlace, LA 70068
*temporarily closed
(985) 359-2222
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RESIDENTIAL SUPPORT
Phone: (225) 621-4288
Toll Free: (888) 611-6111
Chat with Customer Service
Hours: Mon-Fri 7:00am – 6:00pm
Sat 8am – 1pm
Technical Support
Chat with Technical Support
Hours: 7 Days a Week 7am-10pm
Cable Location
Louisiana One Call: (800) 272-3020
Closed Captioning
Reporting Immediate Closed Captioning Operational Issues:
Stephanie Harris, Customer Support Manager
Phone: (225) 743-7034
Fax: (225) 647-9648
Email: Stephanie.harris@eatel.com
Written Closed Caption Complaints
ATTN: Stephanie Harris
913 S Burnside Ave
Gonzales, LA 70737
BUSINESS
SALES & BILLING SUPPORT
(985) 536-4100
Monday – Friday 8:00am – 5:00pm
SUPPORT
(985) 536-4100
7 days a week 7am-10pm