Reserve Customer Service & Business Office

105 RTC Dr.
Reserve, LA 70084
Monday – Friday 8:00am – 5:00pm

(985) 536-1111

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St. James Customer Service Center

3750 Nicole St.
Paulina, LA 70763
Monday – Friday 8:00am – 5:00pm

(225) 399-1111

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Thibodaux Customer Service Center

171 Leighton Rd.
Thibodaux, LA 70301
Monday – Friday 8:00am – 5:00pm

(985) 387-1111

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LaPlace Customer Service Center

129 Belle Terre Blvd
LaPlace, LA 70068
Monday – Friday 8:00am – 5:00pm
Saturday closed

Due to Covid-19 our service center hours have been temporarily adjusted.

(985) 359-2222

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RESIDENTIAL SUPPORT

Phone: (225) 621-4288
Toll Free: (888) 611-6111

Hours: 7 Days a Week 7am-10pm
Email Tech Support

Cable Location

Louisiana One Call: (800) 272-3020

Closed Captioning

Reporting Immediate Closed Captioning Operational Issues:
Stephanie Harris, Customer Support Manager
Phone: (225) 743-7034
Fax: (225) 647-9648
Email: Stephanie.harris@eatel.com

Written Closed Caption Complaints
ATTN: Stephanie Harris
913 S Burnside Ave
Gonzales, LA 70737

BUSINESS

SALES & BILLING SUPPORT
(985) 536-4100
Monday – Friday 8:00am – 5:00pm

SUPPORT
(985) 536-4100
7 days a week 7am-10pm