September 1, 2021
We are continuing to assess the damage and outages following the storm. Our dedicated crews are working 7 days a week, often 11 hours a day to get every customer back online.
Please be patient as many of our people, our techs and reps working long hours and making sacrifices to make our communities whole again, were also affected by the storm. We’re also bringing in outside help to expedite our progress. We’ve released a restoration timeline and many resources.
All Vision Communications customers will be automatically credited through Oct. 7. This is 37 days following the storm. You don’t need to do anything.
Report Issues, Request Bill Credit, Suspend, Transfer or Disconnect ServiceGO TO REPORT ISSUES FORM
Report Outages or Downed LinesGO TO REPORT OUTAGES FORM
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Read our news releaseGO TO NEWS RELEASE
Community Wifi Locations:
- 1808 W. Airline Hwy, LaPlace (network name: ‘RTC Community Wifi’)
- 171 Leighton Road, Thibodaux (network name: ‘RTC Community Wifi’)
Full picture of the damage assessed and our efforts: