Lifeline is a government program that offers qualified households a discount on their monthly telephone or internet bill. Each state has its own guidelines to qualify.
How much can I save?
You save up to $9.25 for your monthly bill. These benefits apply to certain internet services or your local telephone service charges that you purchase as a flat rate service, measured service, or local service purchased as part of a bundled service. These benefits will also cover your subscriber line charge.
How do I know if I'm eligible?
You're eligible for Lifeline if you, your dependent, or a member of your household participates in any of the following programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Veteran's Pension or Survivor's Pension
- Federal Public Housing Assistance (FPHA)
- Supplemental Security Income (SSI)
- Income at or below 135% of the Federal Poverty Guidelines
The applicable poverty guidelines are determined by household size.
Are there any restrictions?
Lifeline can only be used for one telephone line or broadband Internet services in your household. You may not transfer your Lifeline discount to another person. You may purchase any service available to a non-Lifeline customer; however, the Lifeline credit is not available on lines in a multiple line local service package.
How do I apply?
To apply for Lifeline, call 1-800-621-4211. You will be asked to provide proof of eligibility and a signed enrollment form. Examples of proof of eligibility include (but are not limited to) a copy of a Medicaid card or or Medicaid award letter, last year’s tax return, or three consecutive months of pay stubs for everyone in your household. Your Lifeline benefits will take effect when proof of eligibility is received and your order is processed.
How do I continue to receive Lifeline benefits?
You must notify East Ascension Telephone Company if you are no longer eligible. Your benefits will be discontinued when you no longer meet eligibility requirements or if you fail to recertify your continued eligibility each year.
There are other options that can help you save money, including free toll blocking and a waived deposit with toll blocking.
Lifeline Program for Low-Income Consumers website:
Being a Lifeline customer does not protect you from being disconnected if you fail to pay your telephone or internet bill.